Terms of service

Last Updated: February 9, 2026

These Terms of Service ("Terms") govern your access to and use of the Beyond Oriva website (the "Site") and its services, including but not limited to the purchase of products, customer support services, and any other interactions with Beyond Oriva (the "Services"). Please read these Terms carefully before using the Services.

By accessing or using the Services, you agree to abide by these Terms. If you do not agree, please do not use the Services.

1. General Terms

  • The Services are provided by Beyond Oriva, and the use of the Services is subject to these Terms, including the Privacy Policy.
  • Beyond Oriva reserves the right to modify, suspend, or discontinue the Services at any time without prior notice.
  • You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you are 18 years or older.

2. Account Registration

  • To access certain features of the Services, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and keep it updated.
  • You are responsible for maintaining the confidentiality of your account and password.

3. Ordering and Payments

  • By placing an order through the Services, you agree to pay the listed price for the product, including applicable taxes and shipping fees.
  • All payments are processed securely via third-party payment gateways such as Shopify Payments. You agree to provide accurate payment information and authorize Beyond Oriva to charge your payment method for the order total.
  • Prices and availability of products are subject to change without notice.

4. Shipping and Delivery

  • We process and ship orders according to our shipping policies and timeframes. Delivery times may vary based on the product and the destination.
  • Shipping costs will be calculated at checkout.

5. Returns and Refunds

  • Beyond Oriva accepts returns and refunds in accordance with our Return and Refund Policy.
  • Returns or exchanges must be requested within the specified period, and the products must meet the conditions specified in the Return and Refund Policy.

6. Product Information

  • While we strive to provide accurate descriptions and images of our products, we cannot guarantee that the product will be exactly as shown due to differences in display technology and other factors.

7. Limitation of Liability

  • Beyond Oriva is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Services, even if we have been advised of the possibility of such damages.
  • Our liability is limited to the amount you paid for the product or service in question.

8. Governing Law

  • These Terms are governed by the laws of the country or region in which Beyond Oriva operates. Any disputes arising out of these Terms will be resolved in accordance with applicable law.

9. Contact Information

  • For any questions or concerns about these Terms, please contact us at contact@beyondoriva.com